Consultancy engagements
Any engagement is governed by a separate written agreement. Consultancy terms and a statement of work are agreed before work begins. They set out the scope, deliverables, fees, timetable, confidentiality and liability for that engagement. Nothing on this website forms part of that agreement or varies it.
Who operates this website
This website is operated by Discern Search Ltd, trading as Discern, registered in England and Wales (company number 17377332), with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. Contact lucy@discernsearch.com.
The content is informational
Everything on this website, including service descriptions, Notes, illustrative reports, indicative pricing and general commentary about search, is published for information only. It describes how engagements are typically approached, not what should be done in your particular circumstances.
Nothing here is advice you should act on without an engagement. In particular, no content on this website constitutes specific search, marketing, technical, investment, financial or legal advice, and it should not be relied on as such. Organic search outcomes depend on factors outside anyone’s control, and no result is guaranteed.
The companies, circumstances and figures in illustrative sample reports are fictional. The samples demonstrate the nature and presentation of the work, not the scope or conclusion of any particular engagement.
Where indicative fees are published, they are provided to help you judge whether a conversation is worthwhile. A binding fee is only the fee stated in an agreed written scope.
Accuracy and currency
Reasonable care is taken to make sure the content is accurate at the time of publication. Search engines, AI systems and the wider market change constantly, and no undertaking is given that content remains current, complete or free from error.
Content may be changed, updated or removed at any time without notice.
Intellectual property
Unless stated otherwise, the content of this website, including its text, reports, layout, graphics and design, is owned by Discern Search Ltd or licensed to it and is protected by copyright.
You may read, download and print pages and illustrative reports for your own reference or for internal use within your organisation. You may quote briefly from the content with attribution and a link. You may not republish substantial extracts, reproduce the content commercially or present it as your own work without written permission. Permission is usually granted where asked, so please ask.
Third-party names and marks referred to on this website belong to their respective owners and are used descriptively.
Links to other sites
This website may link to third-party websites where they are useful. Those sites are not controlled or endorsed by Discern, and no responsibility is accepted for their content, availability or handling of your data. Visiting them is at your own discretion.
Availability and liability
This website is provided on an “as is” basis. No guarantee is given that it will be available uninterrupted or free from errors.
To the fullest extent permitted by law, Discern Search Ltd is not liable for any loss or damage arising from your use of, or reliance on, this website or its content, including loss of profits, revenue, business, data or goodwill.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or anything else that cannot lawfully be limited or excluded.
Liability arising from consultancy work is dealt with in the relevant engagement agreement, not here.
Privacy
How personal data is handled is set out in the privacy notice.
Changes to these terms
These terms may be updated from time to time. The version published when you use the website is the version that applies.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.